This course is designed to help business professionals develop stronger communication and relationship-building skills by understanding personality, behavior, and emotional intelligence in the workplace. Based on The Authority Guide to Behaviour in Business by Robin Hills, the course explores how your actions and mindset shape the way you connect with others, and how powerful relationships are built through intentional, consistent effort.

You’ll gain insights into what motivates people, how they perceive situations, and how to inspire trust, collaboration, and top performance. Through a practical, self-paced approach, you'll develop emotional and social intelligence skills that improve your ability to communicate effectively, build lasting connections, and lead with empathy—both inside and outside of work.