This course addresses 2 important topics that involve electronic interactions with your customers, Canada’s Anti-Spam Legislation, also known as CASL, and Privacy Principles (PIPEDA). Canada’s Anti-Spam Legislation (CASL) helps deter spam, protect you from hackers and cyber threats, and help businesses continue to be competitive in a global marketplace. As you may both send and receive emails and other electronic messages, it’s important that you and your organization be in full compliance to ensure you do not violate these rules. Both individuals and organizations can be penalized for non-compliance. Privacy Principles: Protection of Personal Information offers general privacy training and addresses the 10 fair information principles that apply to the collection, use, and disclosure of an individual’s personal information in the course of an organization’s commercial activities in the private sector.